Questions answered
Questions, answered.
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Getting Started
Yes, completely free. MyPariva has no subscription, no premium tier, and no credit card requirement. Core features — cycle tracking, care network, WhatsApp care reminders, and health library — are all included at zero cost. We're committed to keeping it free.
No. The care network is entirely optional. Many users track their cycle, log daily moods, and read health articles entirely for themselves. You can add supporters whenever you're ready — or enable privacy mode to keep everything personal.
MyPariva works with irregular cycles. Predictions are based on your actual logged period history and improve with each cycle you record. If your cycle length varies by a week or more, the predictions will widen their window accordingly. We never assume a perfect 28-day cycle.
Yes. MyPariva tracks your fertile window based on your cycle data, which can be helpful for awareness when trying to conceive. However, MyPariva is a tracking tool — not a medical fertility service. For clinical fertility support, consult a gynaecologist or fertility specialist.
You can use MyPariva for mood logging, daily tracking, and the health library. However, cycle predictions are based on natural cycle patterns. Hormonal contraception (pill, IUD, injection) significantly alters your natural cycle, so period and fertile window predictions will be less accurate or not applicable.
Privacy & Data
Only you. Your raw cycle dates, mood logs, and symptom data are visible only to your account. Supporters never see this data — they only receive general care reminders that you've authorised, such as reminders to be patient, kind, and supportive. Even our team doesn't look at individual health logs.
Never. We do not sell, rent, or trade your personal or health data to any third party for advertising, insurance scoring, or any commercial purpose. Our full privacy commitment is in our Privacy Policy.
MyPariva is operated from India. Hosting location and data-routing details depend on the infrastructure and communication providers in use. Contact us for the current deployment details relevant to your request, and see our Privacy Policy for information about service providers.
Sign in, open Profile, and select Delete account. After you verify your password and confirm, your account is locked immediately and permanent deletion begins in the background. We provide a reference number for the request. Limited security or compliance records may be retained only where required and expire under our retention policy. If you cannot sign in, use the Contact form for a verified privacy request.
Passwords are hashed with BCrypt and are not stored in plain text. When MyPariva is accessed over HTTPS, data in transit is protected using the TLS version negotiated by the deployed server and your browser. Supporter consent emails use unique, single-purpose response links; recipients should not share those links.
Care Network & Notifications
When you add a supporter, they receive a WhatsApp message from MyPariva explaining that they may get general care reminders and asking them to reply YES to opt in. Messages only begin after they consent. They can opt out any time by replying STOP, and you can remove them from your care circle at any point.
No. Supporters never see your exact period dates, sensitive cycle details, mood scores, symptoms, or logs. They receive only general support reminders we send on your behalf, such as "Asha may appreciate extra patience and care today."
Yes. In your Care Network settings, you can toggle care reminder types on or off for each supporter independently. You can pause all messages without removing anyone from your circle.
WhatsApp is the primary notification channel. If your supporter doesn't use WhatsApp, you can add their email address instead — they'll receive an email consent request and, once they agree, email notifications. Email notifications require explicit consent and can be withdrawn at any time.
Message templates are managed at the platform level — our team curates warm, privacy-first messages for different supporter types (parent, partner, mother, friend, etc.). You can enable or disable each reminder type, but individual message text customisation is not currently available for users.
Health & Accuracy
Predictions improve with each logged period and are based on your individual cycle history. For regular cycles, most users find predictions accurate to within 1–3 days. However, stress, travel, illness, hormonal changes, and conditions like PCOS can affect accuracy. Predictions are estimates — not medical diagnoses.
No. MyPariva is a self-tracking and awareness tool — not a medical device, diagnostic instrument, or clinical service. Always consult a qualified gynaecologist or healthcare professional for medical advice, diagnosis, or treatment. See our Medical Disclaimer for full details.
You can use MyPariva to log symptoms and mood patterns that may be relevant to these conditions. However, MyPariva does not diagnose, assess, or manage any health condition. If you suspect you have PCOS, endometriosis, or another reproductive health condition, please speak to a doctor.
No. MyPariva offers general educational awareness content only. It does not diagnose, treat, prescribe, or replace personalised medical advice from a qualified healthcare professional.
Account & Billing
On the login page, click "Forgot password?" and enter your registered email address. If the address belongs to an account, we'll send a password reset link by email.
Go to your Profile settings and tap "Change phone number." You'll be asked to verify your new number via WhatsApp OTP before the change takes effect. Your existing care network will not be affected.
You can export your data directly from within the app — go to Profile > Export Data. This lets you download a copy of your cycle logs and account information. For additional data requests or if you need assistance, use the Contact form and choose “Privacy or data request,” or email support@mypariva.com.
We're committed to keeping core features free for all users, always. If we ever introduce optional premium features, current users will have plenty of notice and the core experience will remain free. We'll never charge for cycle tracking, care network, or basic WhatsApp care reminders.
Still have a question?
Send a message to our support team and keep the reference number for follow-up.
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